Conversions Ninja Refund & Payment Policy
Last updated: 29/06/2018
Below you will find our current payment and refund policy. Please read it carefully as this is the official policy in force at present. The policy listed below supersedes any other written document you may have received before today’s date. If you have any questions or comments about this policy, please do not hesitate to contact us.
Current Payment Policy
Effective immediately, the following payment policy must be adhered to. There are no exceptions; Conversions Ninja requires all members to read, understand and comply with this policy except by other written arrangements approved by Conversions Ninja.
Our typical policy is to collect payment on the date of service when we deliver products, and then charge the payment method on file, on each following monthly anniversary date, until which time the Member chooses to cancel their Conversions Ninja membership.
If for any reason, we send an invoice to you for any products or services, payment must be submitted within 30 business days of your receipt of the invoice, unless other Conversions Ninja approved arrangements have been made ahead of time. Late payment penalties apply (see below).
Late Payment Policy
All payments must be received by Conversions Ninja on or by your membership renewal date. This applies to all members, without exception.
Non-payment will result in your Conversions Ninja account being suspended or terminated, depending on the severity of the delinquency. If you have questions or concerns, or you feel that you have been charged incorrectly, please contact us immediately so that we can work together to find a solution.
We prefer to work payment issues out in a positive way, and we try not to terminate membership accounts unless we have no other recourse.
Current Refund Policy
In the event of a refund, Conversions Ninja will refund all the fees it has charged to facilitate the transaction excluding fees charged by PayPal, which are reimbursed at PayPal’s discretion.
“member” refers to anyone that has bought a product through the Conversions Ninja network/system.
All Conversions Ninja Members must pay a one time sign up fee and a monthly fee to maintain their account and have rights and access to all products, services, and training materials associated with their membership package.
All members recognize that the payment method they have on file will continue to be billed every month until and unless that member cancels his/her account with Conversions Ninja.
There is no long-term commitment or time frame in which a member must continue to remain active by paying their monthly fee. Members may cancel their account at any time for any reason just by contacting us directly. Inactive affiliates can earn no referral commissions.
30-Day Cancellation Policy
All Conversions Ninja members must pay a one time sign up fee and a monthly fee to maintain their account and have rights and access to all products, services, and training materials associated with their membership package.
All members recognize that the payment method (credit card, credit wallet, PayPal, or any other payment methods Conversions Ninja adds now or in the future) they have on file will continue to be billed every month until and unless that member cancels his/her account with Conversions Ninja.
There is no long-term commitment or time frame in which a member must continue to remain active by paying their monthly fee. Members may cancel their account at any time for any reason simply by logging into the Conversions Ninja back office and clicking on the cancellation request link or by submitting a support ticket to Customer Support or sending an email to email@example.com. Inactive affiliates can earn no referral commissions.
Conversions Ninja maintains a 30-day refund policy. This is not A 30-day rolling refund (it is from your original account creation date, not 30 days from your last payment). You must cancel your account within 30 days of your original account creation date (if you used a coupon to get started, it counts as your account creation date) to be eligible for a refund.
Canceling your account and then rejoining does not create a new account creation date (we always go from the original account creation date on your account). If you cancel your account after your 30 day refund period has passed, any payments that are made within 24 business hours (Conversions Ninja is closed on weekends and holidays) after your cancellation request, are non-refundable.
Conversions Ninja requires 24-72 business hours to process cancellation requests and refund requests. Refunds are not automatically assumed nor processed when a membership account is canceled. You must send a written refund request (cancellation request is not a refund request, you must explicitly ask for a refund) to Conversions Ninja customer support via support ticket or by sending an email to firstname.lastname@example.org.
If a written refund request is not received at customer support by the 30th day from time of your original membership account creation date, no refund will be issued, and members will no longer be eligible for a refund. After you have been a member for 30 days, no refunds either partial or full are given.